❓ Frequently Asked Questions (FAQs)

Here are the most common questions people ask about Groupie — from scheduling posts to managing events and using Pro features.

📝 Posts & Events

Why didn't my post send?

Make sure:

•Groupie is in the group
•Groupie has admin access
•You completed the full post flow (including time)
•The scheduled time was valid

More help: Troubleshooting Guide

Can I edit or cancel a post or event?

Yes! Use the following commands in your private chat:

Groupie edit post <title>

Groupie cancel post <title>

Groupie edit event <title>

Groupie cancel event <title>

Or manage everything from your dashboard: groupiehq.com/login

How do I create an event with RSVP?

Use:

Groupie create event for Saturday 4pm: Birthday Party

Groupie will ask for your group, optional description, and confirm the schedule.

More help: Creating Events

🔔 Reminders & Timezones

How do I set my timezone?

Use:

Groupie set my timezone to <your timezone>

Example:

Groupie set my timezone to Africa/Lagos

Can Groupie remind me about events?

Yes! Use:

Groupie remind me about <event name or time>

Groupie will send you a private message reminder.

👥 Group Setup

How do I add Groupie to a WhatsApp group?

1.Open your group in WhatsApp
2.Tap "Add Participant"
3.Add Groupie
4.Make Groupie an admin

More help: Adding Groupie to a Group

Why does Groupie need to be an admin?

Groupie needs admin access to:

•Post scheduled content
•Send reminders to the group
•Manage roles (e.g., promote/demote)

It won't take any actions without your commands.

💬 Commands & Usage

How do I see all available commands?

Send this in your private chat:

Groupie help

Or visit: Full Command Reference

What if I type the wrong command?

Groupie will usually prompt you with a correction or fallback. You can always start over by sending:

Groupie create post <title>

Groupie create event ...

💳 Billing & Pro Features

What features are in the Free vs. Pro plan?

Feature	Free Plan	Pro Plan
Schedule posts/events	✅	✅
Reminders & timezones	✅	✅
AI assistant (ask)	❌	✅
Analyze PDFs/images	❌	✅
RSVP summaries	❌	✅

More details: Billing & Plans

How do I upgrade to Pro?

1.Visit groupiehq.com/upgrade
2.Choose Lemon Squeezy or PayPal
3.Complete payment
4.You'll be instantly upgraded

Will I lose my posts if I cancel Pro?

No — your content remains safe.

You'll lose access to Pro-only tools (AI, analysis, etc.), but posts/events stay intact.

🔐 Accounts & Login

How do I register?

Send:

Groupie register <your name>

Groupie will create your account based on your phone number and send you a password.

Frequently Asked Questions