❌ My Post Didn't Send

✅ Check the following:

• •Is Groupie in the group? - Make sure Groupie has been added to the group as a participant.
• •Is Groupie an admin? - Groupie must be a group admin to post on your behalf.
• •Was the schedule time valid? - If you typed an unclear time (e.g., "soon"), Groupie might skip the post. Try using:

Did you finish the post flow? If you stopped halfway (e.g., didn't reply to "Add a link?"), the post may not have been scheduled.

You can restart with:

🕒 My Event Time Is Wrong

✅ Fix this with your timezone:

Examples:

Groupie uses this timezone to schedule your posts and events. If it's not set, it defaults to UTC.

🙋 Groupie Doesn't Recognize My Command

✅ Try this:

• •Check your spelling - "Groupie create event" vs. "Groupie create events" (no "s")
• •Use exact syntax - for example:

You can always type Groupie help to see the full list of supported commands.

🧑‍🤝‍🧑 Groupie Can't Post in My Group

Make sure:

• •You've added Groupie to the group
• •Groupie has admin rights
• •You're the group admin initiating the post
• •You selected the correct group when prompted in chat

🔐 I Didn't Receive My Password

When you register using:

Groupie replies with a generated password for your dashboard. If you missed it:

• ✅Just type the command again
• ✅Your existing account will be detected, and your password re-sent

🤖 AI/Analysis Commands Don't Work

If you try using:

...on the free plan, you'll get a message saying AI tools are locked.

📋 My Post or Event Isn't in the Dashboard

• •Make sure the post or event was fully scheduled in chat
• •Check if you're logged into the right account (phone number-based)

Still stuck? Message us at support

🔁 My Reminder Didn't Trigger

Reminders are sent as private messages. If you don't see them:

• ✅Make sure you typed the reminder command correctly:

• ✅Confirm you're registered and have the right timezone set.